Shipping policy
Order Processing Times
I endeavour to process all orders as quickly as one human can.
Most of the time, orders will be ready to ship in 2 - 3 working days. At extremely busy times, processing may take a little longer.
Where orders are customised/personalised, lead times will vary depending on the order. For questions or queries about custom orders and lead times please contact me at info@roseosoap.com
Estimated Delivery Times
All orders will be shipped with An Post
Delivery times within Ireland are typically 3 - 5 working days
Delivery times to mainland UK is typically 5 - 7 working days
Delivery times to other EU countries may take longer
Once the package is handed over to An Post its fate is placed firmly in the hands of the delivery gods.
Please do ensure to leave yourself enough time to cope with slight delays if you need your order by a specific date.
If you require express postage, please contact me ahead of ordering at info@roseosoap.com
I will always endeavour to process and post orders as quickly as humanly possible.
Local Deliveries (Rush, Lusk, Skerries in Co. Dublin)
Rush
Deliveries in Rush, Co. Dublin are free on orders over €90. Orders under €90 are €3 delivery. Please ensure to choose 'Local Delivery' at checkout to avail of this option.
Lusk & Skerries
- Local deliveries to Lusk and Skerries are free on orders over €90. Orders under €90 are €4 with a minimum order amount of €20 excluding delivery (Choose this option at checkout). Please ensure to choose 'Local Delivery' at checkout to avail of this option.
Collections
Orders can be collected in person at no charge!
Times must be prearranged to ensure that your order is ready and someone is available at your collection time. Please ensure to select this option at checkout to avail of this option.
Shipping Prices
All shipping prices are calculated based on weight, as per An Post pricing structure
Domestic Shipping (Ireland & Northern Ireland only)
| Under 100g | €3.95 |
| Under 250g | €5.10 |
| Over 250g (up to 5kg) | €7.25 |
EU Shipping
| Under 100g | €8.40 |
| Under 250g | €9.40 |
| Under 1 kg | €30 |
| Over 2kg | Contact me |
UK Shipping
| Under 100g | €7.80 |
| Under 250g | €8.80 |
| Under 1kg | €21.00 |
| Over 1kg |
Contact me |
Above prices are calculated based on the assumption that packages are 'large envelopes' or 'packets' as defined here by An Post.
Late or Missing Orders
In the unlikely event that your order is late or missing, please contact me at info@roseosoap.com